How will you react if you are
served best quality rice - half cooked? How about wearing spectacles with glass
only on one eye? You might be thinking why would someone do this when there is
no gain, obviously you will not enjoy the rice and probably throw away the rest
after sometime and in second case you might even damage your eyes. Ironically
that's what happening to Lean in most of the organization these days. Lean is
half cooked which is hurting them instead of benefiting.
Lean is used as marketing
word to impress the customers and has become talk of the town, but a scant few
organizations truly able to completely transform themselves. Imagine what would
be the reaction of Toyota pioneers like Taiichi Ohno and Shingeo Shingo, had
they make a visit to the organization who claims to be a Lean organization and
not even 5S implemented inside organization. Many companies follow lean but
they never truly embody it as part of their basic code.
I am not saying Lean is easy to adopt and practice but this is something which will not help if half done. Before an organization decides to LEANify itself, there has to be a (1) clarity of purpose (Strategic vision) , (2) buy-in from Top Leadership, (3) plan in place to ensure its success , and (4) enthusiastic team /change agents to cultivate lean in every corner of the organization.
If any of the above mentioned elements is missing, Lean Transformation mission will lose its lustre and Half Cooked Lean will be the deliverable of whole exercise. In that case organizations would just end up copying others. There will not be any sustainable results but only superficial gains and deceiving progress.
I am not saying Lean is easy to adopt and practice but this is something which will not help if half done. Before an organization decides to LEANify itself, there has to be a (1) clarity of purpose (Strategic vision) , (2) buy-in from Top Leadership, (3) plan in place to ensure its success , and (4) enthusiastic team /change agents to cultivate lean in every corner of the organization.
If any of the above mentioned elements is missing, Lean Transformation mission will lose its lustre and Half Cooked Lean will be the deliverable of whole exercise. In that case organizations would just end up copying others. There will not be any sustainable results but only superficial gains and deceiving progress.
There are organizations who
want to Leanify themselves and have structured programs in place to train and
coach its employees but fails to do so. The reason is Lean is forced upon the
employees as a set of tools rather than as thinking. There is a popular
misconception that lean is about tools such as 5S, Kaizen, VSM etc. This is one
of the biggest reasons of Lean Transformation failure. However the truth is “Lean is a thinking”. As mentioned by
James Womack in his book “Lean Thinking – Banish Waste and Create Wealth in
Your Corporation”
“Lean Thinking is Lean because it provides a way to do more and more with less and less – less human effort, less equipment, less time, and less space – while coming closer and closer to providing customers with exactly what they want.”
Lean thinking is based on
certain basic fundamental assumptions and principles. To become truly effective
at lean, organization must understand these fundamentals. Lean transformation
will not be successful if we are not aware of Why we are doing this? What is
the purpose?, What Lean can do to us ? and Why only Lean ?
To understand Lean completely
we should start our program from the basics, basics of when Lean came into
existence. We need to learn and understand the fundamentals and principles
behind lean and grasp the approach of How Toyota evolved as a world best
organization using Toyota Production System or Lean Manufacturing. That
will help us in understanding What Lean can do.
There were no fancy names of
Lean tools we used today, just the thinking, philosophy and fundamental
assumptions behind this.
It is not about tools, it is about thinking..
Lean. Organization leadership
should acquaint themselves with Five Principals of Lean before cascading down
the concept to lower levels.
Five principles of Lean are :
- Specify Value
- Identify the value stream
- Create Flow
- Establish Pull
- Seek Perfection
After organization leadership
has complete understanding of Lean Principles, proper plan needs to be
established to spread its awareness to all the employees. Leadership themselves
should act as change agents at the initial stage and identify new enthusiastic
team members who can take the concepts to every employee and even to
organization suppliers.
Your Lean Transformation
journey must begin with an understanding and acknowledgement of Lean’s true
principle.
Lean should not be limited to
the folks working in teams like Process Excellence, Operational Excellence and
so on. It has to flow like blood in nerves of every employee, then only an
organization can call Lean Transformation a success.
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